1. Introduction

This Privacy Policy describes how Melbarr, operating under the brand Roundhouz (“Roundhouz,” “we,” “our,” or “us”), collects, uses, discloses, and protects personal information when you use our Roundhouz mobile application, web platform, and related digital services (collectively, the “Services”).

By accessing or using the Roundhouz app, you acknowledge and consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect only the data necessary to provide and improve our Services.

A. Personal Information

• Name: Used for account setup and identification within campaigns.

• Email Address: Used for authentication, verification, and service communication.

• User ID: Automatically generated identifier for your account within our system.

• Phone Number (optional): Used for OTP verification and account recovery.

B. Financial Information

• Purchase History: Records of in-app credit or subscription purchases.

All payments are processed through trusted third-party gateways. Roundhouz does not store your payment card or banking information.

C. Files and Documents

• Includes campaign attachments, reports, suppression lists, and creative assets uploaded by you.

These are stored securely on our servers and accessible only to authorized users.

D. App and Device Data

• App Interactions: Information about how you use the app (e.g., buttons tapped, pages visited).

• Crash Logs & Diagnostics: Used solely to identify issues and improve app performance.

• Device Identifiers: Collected for login verification, fraud prevention, and session management.

3. How We Use Collected Information

Roundhouz processes collected information to deliver and improve Services, ensure account security, and comply with applicable law. Specifically, we use data for:

• App Functionality: Enabling campaigns, analytics, and document management features.

• Account Management: Creating, maintaining, and authenticating user accounts.

• Developer Communications: Sending updates, alerts, and support responses.

• Analytics: Monitoring app usage trends and optimizing performance.

• Fraud Prevention and Security: Detecting unauthorized access and protecting user data.

We do not sell, rent, or share your personal information with unrelated third parties for advertising or marketing purposes.

4. Data Sharing

We share data only under the following limited conditions:

• Service Providers: Trusted partners who provide hosting, analytics, and payment processing.

• Legal Compliance: When disclosure is required by law, regulation, or government request.

All third-party partners operate under confidentiality and data protection agreements.

5. Data Security

We implement industry-standard safeguards, including:

• Encryption in Transit (HTTPS/TLS): Protecting your data during transfer.

• Access Controls: Limiting access to authorized personnel only.

• Secure Storage: Using protected servers and regular security audits.

Despite our efforts, no system is 100% secure. Users are encouraged to keep login credentials private and report any suspected security issues to dpo@roundhouz.com.

6. Data Retention

Your personal data is retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Once deleted, backup copies are permanently removed within 90 days.

7. User Choices and Data Deletion

You control how your data is handled within Roundhouz.

• Delete Account: Request permanent deletion of your account and all associated data:
  🔗 https://roundhouz.com/delete-account

• Delete Specific Data: Request removal of selected data (e.g., campaign history, uploads) without closing your account:
  🔗 https://roundhouz.com/delete-data

You may also contact our Data Privacy Officer (DPO) directly at dpo@roundhouz.com to request access, correction, or deletion of personal information.

8. Data Transfers

Your information may be processed on servers located in India, the Philippines, Singapore, or the United States.
Roundhouz ensures all transfers comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the UK GDPR, and the Digital Personal Data Protection Act (DPDP), India 2023.

9. Children’s Privacy

Roundhouz is intended for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child under 18 has provided information, please contact us for immediate removal.

10. Your Privacy Rights

Depending on your region, you may have rights to:

• Access the personal data we hold about you.

• Request correction or deletion of your data.

• Withdraw consent for processing.

• File a complaint with your local data protection authority.

Requests can be made by contacting dpo@roundhouz.com.

11. Cookies and Tracking

Our app and website use cookies and analytics tools to understand user behavior and improve functionality.
No third-party advertising cookies are used in the Roundhouz mobile app.

12. Updates to this Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations.
All updates will be posted on https://roundhouz.com/privacy-policy/. Continued use of the Services after updates constitutes your acceptance of the revised Policy.

13. Contact Information

Data Privacy Officer (DPO)
Melbarr – Roundhouz 
Salcedo, Legazpi Village, Makati, 1229 Kalakhang Maynila, Philippines
📧 support@roundhouz.com
🌐 https://roundhouz.com

Summary for Google Play Users

No data shared with third parties.
Data encrypted in transit.
Users can request deletion anytime.